Director of Technology

Remote

Full Time

Senior Manager/Supervisor

Job Summary:

In this role, you will be responsible for leading our technology function across Shopify Plus, Recharge, and our broader eCommerce infrastructure. You’ll drive innovation and optimization across site performance, personalization, and subscription experience—ensuring our tech stack scales with our customers and our growth. You’ll manage both internal engineers and external partners to deliver a seamless, secure, and high-performing digital ecosystem. This is a senior-level role for a strategic builder excited to operate at the intersection of technology, growth, and customer experience.

Duties and Responsibilities

Technical Architecture & Infrastructure

Own and evolve our Shopify Plus and Recharge architecture, with an eye toward future scalability and flexibility
Lead headless Shopify builds using Hydrogen, React, and Next.js
Guide platform decisions and ensure stability, speed, and compliance across systems (PCI, GDPR, etc.)
Optimize our pixel/event tracking infrastructure to support attribution, funnel visibility, and growth experimentation

Team & Project Leadership

Manage internal engineers and third-party developers, ensuring velocity, quality, and operational excellence
Prioritize technical roadmap in partnership with Product, UX, Ops, and Support teams
Drive high-impact initiatives such as site speed improvements, retention features, and API-led integrations

Cross-Functional Collaboration & Growth Enablement

Build technical solutions that improve conversion, LTV, and customer satisfaction
Ensure end-to-end performance tracking from ad to checkout to retention
Partner closely with Growth, Analytics, and Marketing to implement fast, data-informed optimizations

Education and Experience

7–10+ years of experience in engineering or technical leadership, ideally in high-growth DTC or eCommerce
3–5+ years managing technical teams or agency partners
Hands-on expertise with Shopify Plus, Recharge, and headless commerce frameworks
Proven track record supporting performance-marketing-driven environments

Required Skills and Abilities

Expert-level knowledge of Liquid, custom themes, API integrations, and subscription infrastructure
Strong familiarity with tools like Klaviyo, Zendesk, Loop Returns, Postscript, and GA4
Deep understanding of tagging frameworks, pixels, and event architecture
Clear communicator and cross-functional collaborator with a builder’s mindset
Passion for clean code, site speed, happy customers, and high-performing teams
Ability to thrive in a fast-paced, feedback-driven environment

This is a remote position.

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Have you led a headless Shopify Plus build using Hydrogen, React, or Next.js?*

Do you have hands-on experience working with Recharge for subscription management?*

Are you highly proficient with Liquid and custom theme development on Shopify?*

Are you familiar with implementing and optimizing pixel/event tracking frameworks for performance marketing (e.g., Meta, GA4, TikTok, etc.)?*

Have you previously owned and scaled eCommerce architecture with a focus on site speed, LTV, and funnel optimization?*

Do you have at least 3 years of experience managing technical teams or external development agencies?*

Have you led cross-functional projects that involved collaboration with growth, analytics, and marketing teams?*

Are you proficient with any of the following tools? (Check all that apply)* KlaviyoZendeskLoop ReturnsPostscriptGA4None of the above

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Director of Technology

Job Summary:

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