Food Service Outreach Lead

Remote

Contracted

Mid Level

Job Summary

In this role, you will be responsible for leading external communication with U.S.-based coffee shops and food service vendors. You’ll serve as the primary point of contact, coordinating sample deliveries, initiating partnerships, and managing follow-up. This is a high-visibility, front-facing role that requires exceptional written and verbal English, strong organization, and the ability to communicate without reliance on templates.

Key Responsibilities

Serve as the lead communicator for all vendor and coffee shop outreach efforts
Write custom email communications to pitch products and coordinate logistics
Manage follow-up and relationship-building with potential partners
Coordinate sample shipments and product distribution to prospects
Track outreach status, lead engagement, and handoff details to other VAs or team members
Provide regular updates to the U.S. team and flag any escalations

Qualifications

Fluent in English (written and spoken); confident communicator
2+ years in a VA, customer support, or sales support role
Experience with email outreach or account coordination
Detail-oriented and organized with strong follow-up skills
Able to work independently and take initiative in communications

This is a remote position.

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Do you have experience writing personalized outreach emails and managing follow-ups with clients or leads?*

Have you coordinated sample shipments, product deliveries, or similar logistical tasks before?*

Are you able to work independently and take initiative in managing external communications?*

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Food Service Outreach Lead

Job Summary

Key Responsibilities

Qualifications

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